Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing or using SkyDesk's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

SkyDesk provides flight booking concierge services. We research and present flight options based on your requirements. We act as an intermediary between you and airlines or booking platforms, facilitating bookings on your behalf.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information when requesting quotes
  • Review all booking details carefully before confirmation
  • Ensure all traveler information matches official identification documents
  • Comply with airline terms and conditions
  • Make timely payments for confirmed bookings

4. Booking and Payment

Quotes provided are subject to availability and may change until booking is confirmed. Payment is required before tickets are issued. All prices are quoted in USD unless otherwise specified. Service fees are non-refundable once work has begun on your request.

5. Changes and Cancellations

Change and cancellation policies are determined by the airlines and fare types involved. We will clearly communicate applicable policies before you confirm any booking. Additional fees may apply for changes or cancellations processed through our service.

6. Limitation of Liability

SkyDesk is not liable for airline schedule changes, cancellations, overbookings, or other actions by airlines or third parties. We are not responsible for travel disruptions due to weather, strikes, or other events beyond our control. Our liability is limited to the service fees paid to us.

7. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

8. Modifications

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

9. Contact

For questions about these Terms of Service, please contact us at hello@skydesk.travel.

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